Legal notice

Erich-Klafs-Strasse 1-3
74523 Schwäbisch Hall
Tel.:  +49 (0)791 501-0
Fax:  +49 (0)791 501-248

District Court Stuttgart HRB 785622
Managing directors: Phillip Rock (Speaker), Jens Friedrich
VAT ID no. DE321690358 

Editorial office: Helena Schmitt

All data, texts and pictures belong to KLAFS GmbH.
They may not be used for commercial purposes 

Platform for online dispute resolution, participation in dispute resolution procedure

  1. Applicable law obliges us to inform the consumers of the existence of the European online dispute resolution platform, which can be used to resolve disputes without the need to involve a court. The European Commission is responsible for organisation of the platform. Here is the link to the European online dispute resolution platform:
  2. We are not obliged to participate in a dispute resolution procedure before a dispute resolution entity for consumers and have therefore decided against voluntary participation.